Well, it took all day yesterday, but Dad finally got to talk to someone at the repair facility– not Scott, the regional manager, but someone lower down. Ginny arrived on Friday morning, and was being put on a technician’s desk today, first priority. From a preliminary inspection, her hard disk and everything seem to be okay still. They’re going to have to order in parts to fix her, though, which will probably take at least a week. Dad said they’re not going to charge for parts, but might still charge us for labor. I find this completely unacceptable, considering that we have been lied to, she was sent to the wrong place not once but twice, then almost consigned to oblivion in a product return bin in Washington state, and has been gone for nearly two months. We bought 4 laptops from them. They *should* be paying for the whole thing, and giving us a $200 gift card to boot. Idiots. Dad said he read them the Riot Act yesterday. I hope he does the same if they try to charge us for anything.
Last night for Family Home Evening we went up to the Church Museum of History and Art. They’ve got two excellent displays up now– one commemorating the Mormon Tabernacle Choir’s 75th year of continuous broadcasting, the other a display of Elder Boyd K. Packer’s art. Elder Packer is a member of the Quorum of the Twelve Apostles, and his art is merely a hobby. But what a hobby. Paintings, carvings, sketches, murals– amazing. His scale carvings of birds are particularly wonderful. You can see a preview of some of the peices here. If you live in the Salt Lake area and haven’t seen it yet, hie yourself over before September 13. It’s free and oh so worth it.
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